Our Reviews

Donald B|2016 Chevrolet Colorado

Confirmed Service Customer

9/11/2025

Great service as usual.

9/12/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ARCADIA, FL

Bruce B|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

9/20/2025

Very helpful and efficient. Very positive experience.

9/21/2025

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Arcadia Chevrolet Buick, INC. and we hope to see you again.

Business Response

FORT MYERS, FL

Bruce J|2025 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

10/8/2025

Friendly staff easy process, service after the sale. Would purchase from them again.

IZZADORA LOZADA

10/9/2025

Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!

Business Response

FORT MYERS, FL

Dustyn H|2025 Chevrolet Blazer EV

Confirmed Sales Customer

10/8/2025

I had paid for the vehicle in-full on September 29th and told the dealership I’d be there to pick it up on October 6th. Upon arrival at the dealership, the vehicle was dirty, scratched, dented, and charged to only 47%. While I was inside to sign the paperwork, the car went to detailing where it was mostly cleaned. I mentioned the car being scratched and dented to be told two different things. One guy wearing Crocs told me they’d get the bumper and scratched piece ordered and painted and sent to me. When I told him I wasn’t coming back from South Carolina for the parts to be installed, he mumbled something and walked away. Another guy then came out and told me they’d get the part painted and sent to me and issue a $250 check for the dented bumper. We spent THREE hours at the dealership. My husband picked his brand new car up at another Chevy dealership the same day in 45 minutes and had a completely different experience.

CHRISTOPHE MOSS-SOLOMON

10/14/2025

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

MOUNT PLEASANT, SC

Carol J|2014 Chevrolet Equinox

Confirmed Service Customer

10/26/2025

All completed as required/asked. Quote was very close to actual payment due. Took a long time to get my car back but I know they had shipping issues. Thank you as always

10/27/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

ARCADIA, FL

Hollis S|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/5/2025

The back and forth with finance was frustrating. In the end it worked out “close enough”. I bought the truck.

SHARON LALICATA

11/6/2025

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

FORT MYERS, FL

Donna S|2023 Chevrolet Colorado

Confirmed Service Customer

9/14/2025

Tim kept us informed including about a recall that we hadn't received notice of.

9/15/2025

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

ZOLFO SPRINGS, FL

Brenda C|2004 Chevrolet Corvette

Confirmed Service Customer

10/23/2025

Quick to get schedule, easy to drop off and pickup vehicle for service, great communication throughout the process. Thanks!

10/25/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ARCADIA, FL

Kristen P|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/30/2025

Great experience.

10/31/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

PUNTA GORDA, FL

Frank V|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/27/2025

If you really want to know and read this, This is the third time dealing with your dealership. The first two times I was impressed and very satisfied. That’s when Kelly was working for you. This time made me decide not to use your services anymore. I supply my own oil, but purchase all my filters from you. Your technician did not put all the oil in. It calls for 10 Qts and he put 2gallons in it . I Was sitting in the service department watching and seen him only taking 2 gallons out of the box. Then he was changing my fuel filter and then got in my truck with oil latex gloves on and cranked the hell out of my truck! Being a technician you should know how much oil goes in to the vehicle that you’re working on and with a DuramaxDiesel you are supposed to purge the fuel system before you start it.Then your lift did not work and your service manager said it has not worked for about 5 months. Then they could not air up one of my tires. Never checked any of my belts,air filter and washer fluid. After seeing this and having to wipe the oil from the technician’s gloves off my door handles, steering wheel, tailgate latch and gear shift that’s when I decided never to use your dealership anymore.

11/28/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

MARLTON, NJ

James K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/4/2025

Great people, great service

12/5/2025

Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!

Business Response

PUNTA GORDA, FL

Harry W|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

It was a pleasure dealing with Sharon.Straight forward pricing and no double talk.She listened to my offer and came back with the dealerships offer.

SHARON LALICATA

1/1/2026

Hello, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arcadia Chevrolet Buick, INC.!

Business Response

LAKE PLACID, FL

Ralf L|2022 GMC 1500 Sierra

Confirmed Service Customer

9/16/2025

This is a great place great people to work with. They got me in and took care of my recall in no time at all. Thanks for the great service

9/17/2025

We truly appreciate your kind words! It’s wonderful to hear our team handled your recall quickly and made the experience a positive one. We’ll be here whenever you need us, always ready to provide the same great care.

Business Response

ARCADIA, FL

Brian M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/5/2026

Excellent Service, no pressure, made us feel totally relaxed. The pricing on the car is just what I was looking for and they were very accommodating to help me reach that price and we made a deal. I love the car course it will take some getting used to on electronics, but that will come and we are very happy with the purchase.

IZZADORA LOZADA

1/6/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! Congratulations on your new vehicle, Brian! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BONITA SPRINGS, FL

Joseph N|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/5/2026

We had a positive experience. Issadora was well-prepared for us. We were delighted to leave with a new car and will certainly recommend your services to others.

IZZADORA LOZADA

1/6/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Joseph! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

TAMPA, FL

William B|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/18/2026

Brought vehicle in for an oil change. Representative brought me the air filter and said it was dirty. I replied that I would have my husband replace it himself. The next day after driving an hour to and from work, the truck went into limp mode and check engine light went on. When they put the air filter back in, it was put in incorrectly and they had drilled a screw through the filter. My husband corrected it and then brought it into another shop to have it checked to make sure they didn't screw anything else up.

1/20/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

ARCADIA, FL

Nancy E|2026 Chevrolet Equinox

Confirmed Sales Customer

10/17/2025

A very warm welcome. We felt comfortable right away. Cannot say enough about Chris Moss our salesman. Outstanding!

CHRISTOPHE MOSS-SOLOMON

10/18/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BRADENTON, FL

Michael H|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/12/2025

They have been honest, and friendly consistently. I tell my friends, it's well worth the drive to deal with them.

11/13/2025

Thank you for trusting us and sharing your kind words! We’re thrilled to hear that our honesty and friendliness make the drive worthwhile, and we look forward to welcoming you back soon—you might even inspire a few more friends to visit!

Business Response

PUNTA GORDA, FL

David T|2026 Buick Enclave

Confirmed Sales Customer

11/27/2025

Zack was very helpful and found us the exact car we were looking for at a great price!! So much technology in this new Enclave, we needed to learn so much more!!

JAKE KEISER

11/28/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, David! We look forward to helping again in the future. Take care!

Business Response

CAPE CORAL, FL

Michael P|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

12/18/2025

Everyone there is so friendly and helpful that is why I drive from Cape Coral to Arcadia. I've been a customer for over 20 years.

12/19/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CAPE CORAL, FL

Dennis H|2019 Chevrolet Traverse

Confirmed Service Customer

12/22/2025

Everything was great with the visit. Service manager was excellent.

12/23/2025

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ARCADIA, FL

Ernest E|2025 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

First oil change for my recently purchased new car. Once again, Arcadia Chevy exceeded my expectations. I can't imagine going anywhere else for future vehicle service.

1/21/2026

We’re grateful for your wonderful and loyal review. Exceeding expectations, especially on your first service visit, is what our team strives for every day. Thanks for trusting Arcadia Chevrolet Buick, and we can’t wait to serve you again.

Business Response

ARCADIA, FL

Gerald S|2023 Chevrolet Tahoe

Confirmed Service Customer

1/23/2026

Great job

1/24/2026

Thank you so much for choosing Arcadia Chevrolet Buick, INC.. We truly appreciate your support and look forward to assisting you next time!

Business Response

PUNTA GORDA, FL

Todd J|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

1/23/2026

From our initial communication over the phone, to us meeting our sales consultant Sharon, our experience was greater than we had experienced at any other dealership. Brendan the business manager was so helpful with the paperwork and finalizing the deal. We love our new 2025 Suburban.

SHARON LALICATA

1/24/2026

Congratulations on your new Chevrolet Suburban! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Arcadia Chevrolet Buick, INC. and we hope to see you again soon!

Business Response

PUNTA GORDA, FL

Scott F|2023 Chevrolet 1500 Silverado

Confirmed Service Customer

9/18/2025

Very professional service.

9/19/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

VENICE, FL

John W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/7/2025

Fast and professional, great service.

11/8/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ARCADIA, FL

Tracey C|2025 Buick Envista

Confirmed Sales Customer

11/20/2025

I didn’t plan on buying that day, but the deal was too good to pass up.

CHRISTOPHE MOSS-SOLOMON

11/21/2025

Hi, your feedback and high star rating mean a lot to us. Congratulations on your new vehicle, Tracey! Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

PUNTA GORDA, FL

William S|2026 Buick Enclave

Confirmed Sales Customer

1/3/2026

Izzy the sales person was excellent from start to finish seemed to care for us as customers

IZZADORA LOZADA

1/4/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

LAKE PLACID, FL

Esther M|2023 Buick Enclave

Confirmed Service Customer

1/17/2026

Good communication.

1/18/2026

Thank you for your helpful and appreciated feedback. We’re glad our communication met your expectations, and we look forward to staying connected with you again soon.

Business Response

LABELLE, FL

Juan C|2023 GMC Sierra 1500

Confirmed Service Customer

1/29/2026

They forgot to apply the Chevy coupon I handed them at check-in. They were going to let me pay $50 more than what I was supposed to pay. They eventually applied the coupon, yet it left me doubting Why they didn't apply the coupon properly from the beginning. Was it because they are incompetent or was it because they were purposely attempting to charge me more thinking I wouldn't notice? A customer's Trust in the dealership's experience and competence is critical to have repeat customers.

ARCADIA, FL

Stephen W|2026 Chevrolet Corvette

Confirmed Sales Customer

10/10/2025

Sharon, our salesperson was extremely knowledgeable about everything Corvette! She also was very entertaining while we waited for the Corvette we had bought to be delivered from their other dealership an hour away!

SHARON LALICATA

10/11/2025

Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!

Business Response

SAINT PETERSBURG, FL

John F|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/2/2025

On time courteous quick

12/3/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

James C|2026 Chevrolet Traverse

Confirmed Sales Customer

12/2/2025

Great experience 2nd vehicle i have bought from salesperson (Sharon)along with finance mgr and sales mgr. Excellent

SHARON LALICATA

12/3/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

N FORT MYERS, FL

Eric O|2025 Chevrolet Blazer

Confirmed Sales Customer

12/3/2025

It was great

JAKE KEISER

12/4/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SARASOTA, FL

Robert Z|2025 Chevrolet Equinox

Confirmed Service Customer

12/9/2025

Very polite and friendly Service was completed in a timely manner Thank You Robert Zacharias

12/10/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

PORT CHARLOTTE, FL

Brianne M|2025 Chevrolet Equinox

Confirmed Service Customer

1/28/2026

Absolutely terrible communication. I will never bring my car back. Have had to take it to another dealership twice now for warranty work that can't be handled even though I purchased the car there

NORTH PORT, FL

John B|2018 Chevrolet Traverse

Confirmed Service Customer

2/17/2026

Scheduled me in quickly, and had a competitive price

John Turner

2/18/2026

Thank you for sharing your experience. We’re pleased we could schedule you quickly and offer a competitive price that worked for you.

Business Response

PORT CHARLOTTE, FL

Dalan G|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/1/2026

The torque converter in my 2020 Silverado 1500 Trail Boss has gone out twice; the first time at 35K miles and the second time at 30k miles, both times before the manufacturers recommended flush at 45k miles. The first time it was under warranty and everything was handled nicely. The second time around General Motors didn’t want to warranty it, but the dealership service department said they would continue to try to convince General Motors if we were willing to pay for the flush and the labor totally $2k. We agreed. My husband called back on a Monday and the service department informed us that our truck was on the lift and next in line when in fact we hadn’t even received a confirmation call to bring our vehicle back to them and we were in that moment using our truck. So I still have a bad torque converter in my truck.

1/2/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

ARCADIA, FL

Karen H|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/24/2026

My sells person Sharon is a wonderful person great personality and is very knowledgeable about the vehicles she is putting you in. The overall experience I don't know what I expected. It was nowhere near anything that I would have thought. My first vehicle, my first new vehicle. I felt pressured into buying from them now that I think back on the experience. And I could have went elsewhere and got a better deal with better service, courteous, an perks.

SHARON LALICATA

1/26/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

PUNTA GORDA, FL

Ben M|2015 GMC 3500HD Sierra

Confirmed Service Customer

3/6/2026

Three hours for an oil change and a fuel filter replaced on a truck is ridiculous. I’ll never ever come back to that dealership again and also I will tell people about how it went there.

John Turner

3/7/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

ARCADIA, FL

Jeff B|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/19/2026

Every item on my repair punch list was taken care of while I waited.

John Turner

3/20/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

TRAVERSE CITY, MI

JOSEPH M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

4/6/2026

Very good

SHARON A

4/7/2026

Thank you for your positive feedback. We are glad you had a very good experience, and we look forward to assisting you again soon.

Business Response

ARCADIA, FL

Nelson S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

I went in for my first service for my new vehicle. I was greeted with a smile and the service agent was very nice and explained all of my options to me. He made the whole process very easy. Thanks again. You Guys Rock !!!! 🤟

10/14/2025

Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arcadia Chevrolet Buick, INC.!

Business Response

ARCADIA, FL

Vincent L|2021 GMC Yukon XL

Confirmed Service Customer

11/25/2025

Took care of our service in better time than we were told. Very satisfied.

11/26/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ARCADIA, FL

Jeremy P|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/5/2026

Izzy was awesome to work with and so wasn’t the rest of the team !

IZZADORA LOZADA

1/6/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

SEBRING, FL

MELISSA C|2026 Buick Envista

Confirmed Sales Customer

3/6/2026

Very happy with my experience. Matt was great! Absolutely love my new car!

MATTHEW HUDSON

3/7/2026

Congratulations on your new car! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!

Business Response

OKEECHOBEE, FL

Kevin D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/8/2026

I scheduled an appointment for an oil change and tire rotation to take almost three hours, and after all of that, it was $150 and they forgot to fill my wiper fluid. Is that not included anymore? The little things matter.

John Turner

4/9/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

TEMPLE, TX

Robert H|2026 Buick Encore GX

Confirmed Sales Customer

11/20/2025

very good experience working with derrick mulligan. this was the second car i purchased from him. the whole process was handled quickly.

SHARON LALICATA

11/21/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Robert! We look forward to helping again in the future. Take care!

Business Response

WELLINGTON, FL

Brian P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/16/2026

Was good they always get me in and out

1/17/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

ARCADIA, FL

John W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

4/14/2026

Professional and fast!

John Turner

4/15/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

ARCADIA, FL

SUSAN R|2026 Chevrolet Equinox

Confirmed Sales Customer

5/4/2026

I felt that Sharon was sincerely working to help me find the car that would work for me. She’s very smart and had all the answers plus knows everything about the car I decided I wanted. Very helpful and she offered to stop by my house on her way home to help with any trouble I had with the computer that runs the car.

SHARON A

5/5/2026

We sincerely appreciate your thoughtful and detailed feedback. It’s wonderful to hear you received such attentive, knowledgeable, and genuinely helpful assistance, and we hope you continue enjoying every moment with your new vehicle.

Business Response

LAKE SUZY, FL

ROBERT B|2026 Chevrolet Trax

Confirmed Sales Customer

2/5/2026

Everyone there was so nice . And Angelica was real helpful. Helping us find the car we wanted.

ANGELICA MCLUCAS

2/6/2026

Thank you for the lovely review. We’re glad Angelica and the team made your visit welcoming and helpful while finding the right car. We appreciate your trust and look forward to assisting you again.

Business Response

PUNTA GORDA, FL

KENNETH W|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

2/18/2026

So far, car is beautiful, drives and handles great 9Only 100 miles driven). Having said that, Cons: waited 23 1/2 weeks for car (would never order another), dealer was unable to install my rims purchased with car, I have to be inconvenienced and go to another dealer and hopefully get them installed. They should have never told me to pick it up without doing whatever was necessary to have them installed. Will add an unnecessary 100 miles and $30 in gas. Car was not clean when I picked it up, $93,000 car should have been detailed to perfection (like the car I traded in). I had to spend hours cleaning car when I got home. Notice 4" long scratch on rear hatch and suction cup marks above rear window. Hopefully my future experiences will go better.

SHARON A

2/19/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

PORT CHARLOTTE, FL

Vincent L|2021 GMC Yukon XL

Confirmed Service Customer

3/9/2026

John was super helpful and professional

John Turner

3/10/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ARCADIA, FL

JOSEPH L|2026 Chevrolet Equinox

Confirmed Sales Customer

3/13/2026

I was very pleased with the courtesy and friendliness of all the members of the dealership and in particular their willingness to help me in understanding many of the features of our new equinox. However having owned one prieviously I was happy to purchase a new one. In particular my wife and I enjoyed working with Sharon who went overboard to explain the new model’s features and to make sure there were no visible marks on the car at the time it was delivered to our house,

SHARON A

3/14/2026

Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PUNTA GORDA, FL

Dean M|2020 Chevrolet Tahoe

Confirmed Service Customer

4/4/2026

On time and efficient!

John Turner

4/5/2026

We truly appreciate your positive feedback. It’s great to hear your visit was both timely and efficient. We’re here whenever you need us again.

Business Response

ESTERO, FL

Patricia C|2020 Chevrolet Traverse

Confirmed Service Customer

5/8/2026

Staff is nice and knowledgeable

John Turner

5/10/2026

Thank you for your kind words! We are glad to know our staff made a positive impression with their friendliness and knowledge. Your feedback is greatly appreciated.

Business Response

ARCADIA, FL

PATRICIA N|2026 Buick Envista

Confirmed Sales Customer

4/6/2026

Great service.

MATTHEW HUDSON

4/7/2026

Thank you for your kind words. We are pleased you received great service, and we look forward to seeing you again soon.

Business Response

ARCADIA, FL

Kimbra E|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/1/2026

Great service and caring by everyone. Wonderful customer service.

Ralf Lipps

6/2/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ARCADIA, FL

Susan G|2026 Chevrolet Silverado 1500

Confirmed Service Customer

6/9/2026

very friendly and efficient.

John Turner

6/10/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

PUNTA GORDA, FL

James C|2026 Chevrolet Traverse

Confirmed Service Customer

6/29/2026

Very Friendly, professional, and efficient.

John Turner

6/30/2026

We're glad to hear you found our staff was very Friendly, professional, and efficient. If you have any further questions, please give us a call. We're always happy to help!

Business Response

N FORT MYERS, FL

LAWRENCE P|2026 Chevrolet Corvette Z06

Confirmed Sales Customer

7/3/2026

They were extremely helpful and very friendly

SHARON A

7/4/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Arcadia Chevrolet Buick, INC. and we hope to see you again soon!

Business Response

CAPE CORAL, FL

Vincent L|2021 GMC Yukon XL

Confirmed Service Customer

4/24/2026

On time and friendly service staff

John Turner

4/25/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

ARCADIA, FL

Shawn H|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/13/2026

This was the first maintenance service for our 2026 truck and all went very smoothly. I'd like to compliment Chris, from the Service Department. Chris patiently answered all my questions concerning our new truck. Thanks Chris!

Elisabeth Bindas

8/15/2026

We truly appreciate you taking the time to share your experience. It means a great deal to our team to know we met your expectations. Thank you for choosing us!

Business Response

NORTH PORT, FL

Alyssa M|2021 Chevrolet Trax

Confirmed Service Customer

6/22/2026

Great Service

Chris Crocker

6/25/2026

Thank you for the excellent review! We appreciate your business and are always here if you need anything.

Business Response

ARCADIA, FL

Todd J|2025 Chevrolet Suburban 1500

Confirmed Service Customer

7/7/2026

I arrived at the dealership a few minutes early and they checked me right in. I was out of there in 30-35 minutes with my Suburban done perfectly! Really appreciate oil changes/tire rotations that don't take over 1 hour. Thank You, Arcadia Chevrolet,

John Turner

7/8/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

PUNTA GORDA, FL

David B|2019 GMC 1500 Sierra

Confirmed Service Customer

2/26/2026

Great service

John Turner

2/26/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

PUNTA GORDA, FL

Michael P|2026 Chevrolet Traverse

Confirmed Service Customer

3/13/2026

Very friendly people from office to service.

John Turner

3/14/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arcadia Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SEBRING, FL

Robert K|2023 Chevrolet Equinox

Confirmed Service Customer

6/10/2026

When my car wouldn't start, you got it into the shop right away, had the needed part in stock, and got my car back on the road quickly! It was a good experience.

John Turner

6/11/2026

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

ARCADIA, FL

BRIAN F|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/5/2026

Good customer service!

MATTHEW HUDSON

7/6/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

OKEECHOBEE, FL

LARRY G|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/5/2026

The salesperson, Bryan, was very friendly and accommodating. He was responsive to our questions and requests and was a pleasure to deal with. We feel we were given a fair deal for our trade-in and a reasonable price for the 2026 Trailblazer we purchased. However, the detailing on the new vehicle could have been more thorough - we found a pair of shoes (not ours) under the passenger seat upon our arrival home.

BRYAN MARTINEZ

7/6/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

PORT CHARLOTTE, FL

JEFFREY S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

5/7/2026

Sharon and Derrick were awesome. Communication was great and they were honest and up front about everything

SHARON A

5/7/2026

Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

BRADENTON, FL

CYNTHIA M|2026 Chevrolet Equinox

Confirmed Sales Customer

6/3/2026

Arcadia Chevrolet was a great car shopping experience. Attentive, answered all my questions and concerns without the “sales pitch” that is so often accompanied at many dealerships. The entire team was professional and personable. My individual sales rep was spectacular. Ask for Sharon, she is especially knowledgeable, will go above & beyond. Bonus… she’s super friendly too. I will get my next car from her!

SHARON A

6/4/2026

What a fantastic review to receive. We're delighted our team provided a professional, informative, and comfortable shopping experience without unnecessary pressure, and we're especially pleased Sharon made such a memorable impression with her knowledge and dedication. We look forward to helping you with your next vehicle when the time comes.

Business Response

PORT CHARLOTTE, FL

Christopher F|2024 Chevrolet Blazer

Confirmed Service Customer

9/2/2026

The service was quick but they rotated the tires and did not adjust the air pressure, all 4 tires had a different air pressure. Besides that everything was fine. I met Brendan and he was very courteous and helpful and is helping me out with getting extended warranty for my vehicle.

Elisabeth Bindas

9/2/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

ZOLFO SPRINGS, FL

KURT B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/6/2026

karleigh was a great sales person to deal with . she was not pushy and she made me feel at ease with my purchase . everybody was friendly I would highly recommend the dealership.

KARLEIGH FERGUSON

3/7/2026

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

NORTH PORT, FL

James K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/7/2026

Fast, friendly service.

John Turner

3/8/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arcadia Chevrolet Buick, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PUNTA GORDA, FL

Michael H|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/11/2026

Very friendly let me know what was going on and in a very good timeframe

John Turner

3/12/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

ARCADIA, FL

Michael H|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/26/2026

So far every time I've done business with them, they have been fantastic. Honest, reasonable prices, and no runaround. Not like some of the other far less reputable dealerships in the business. Well worth the drive. I live 3 blocks from a larger Chevy dealership, but GLADLY drive about 45 minutes to Arcadia with a smile on my face both directions.

John Turner

5/27/2026

Thank you for making the trip to see us and for sharing your fantastic experience. We are incredibly proud to provide an honest, seamless, and high-value environment that makes the drive worthwhile. Your wonderful endorsement means the world to our entire team.

Business Response

PUNTA GORDA, FL

Ralf L|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/3/2026

Great service

Elisabeth Bindas

8/5/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

ARCADIA, FL

Michael P|2026 Chevrolet Traverse

Confirmed Service Customer

8/17/2026

John, your manager is very professional and friendly and attentive to customers. Needs the mechanic that worked on my car also. Very friendly and efficient in his work. Seems like a good team

John Turner

8/19/2026

It means a lot to have our team's hard work recognized. We take immense pride in delivering outstanding service, and your review motivates us to keep raising the bar. Thank you for choosing us!

Business Response

SEBRING, FL

Charles H|2024 Chevrolet Tahoe

Confirmed Service Customer

3/3/2026

The Tahoe was broken and you fixed it.

Timothy Hunsberger

3/3/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

BLANCHESTER, OH

Esther M|2023 Buick Enclave

Confirmed Service Customer

4/15/2026

Speedy service.

Ralf Lipps

4/15/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

LABELLE, FL

Patrick J|2020 GMC 1500 Sierra

Confirmed Service Customer

4/30/2026

The service department got me in right away and I didn’t have to wait long till they installed the new backup camera. Great service.

Chris Crocker

5/2/2026

Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!

Business Response

PORT CHARLOTTE, FL

Tamela D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/6/2026

Everyone is always very nice service is always done in a timely manner

John Turner

5/8/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

ARCADIA, FL

Tamala W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2026

This was my first interaction with Service. I had Chevy tracks for a while and have done business with estero, victory Lane and Chevrolet in Cape Coral all of which I was super disappointed with and led to me selling my 2020 Chevy pick up, - I bought my 2024 Chevy pick up from Arcadia Chevrolet because years ago I had bought a pick up there and they seem to have the lowest price in the best service and that still stands extremely happy with them taking care of my issue with my AC… You need to give John a raise in Service he’s a definite asset to the dealership!

John Turner

5/21/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

NORTH FORT MYERS, FL

DEAN M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/3/2026

This is the 2nd vehicle we have purchased from Arcadia Chevrolet Buick. On both occasions the same salesperson, Sharon was involved. Sharon had a great understanding of the vehicle, the negations were to the point and the transaction completed in a short time. I highly recommend this dealership and salesperson if you are seeking a vehicle.

SHARON A

8/5/2026

We truly appreciate your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.

Business Response

ESTERO, FL

Walter D|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/6/2026

did a great job

John Turner

6/7/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

BRADENTON, FL

Robert W|2019 Chevrolet Colorado

Confirmed Service Customer

7/25/2026

The new people at the service where you check in were very friendly and helpful and I had an excellent time

Ralf Lipps

7/27/2026

We are so grateful for your kind words and rating. There is nothing more rewarding for our team than knowing a customer left happy. Let us know how we can assist with your vehicle in the future!

Business Response

NORTH FORTH MYERS, FL